• We believe that gambling should always be an enjoyable leisure activity. Remembering these simple tips can help make sure your gambling doesn’t become a problem.
• 1. Gambling should be entertaining and not seen as a way of making money.
  2. Bet sensibly and never chase your losses.
  3. Only gamble what you can afford to lose. Use Deposit Limits to manage the amount of money you spend.
  4. Monitor the amount of time you spend playing. Set up Reality Checks to remind you how long you have been logged into your account.
  5. Balance gambling with other activities. If gambling is your only form of entertainment think about whether you are still having fun.
  6. Take regular breaks from gambling. Gambling continuously can cause you to lose track of time and perspective.
  7. Don’t gamble when under the influence of alcohol or when you’re upset or depressed.
  8. Think about how much money you spend gambling. You can track your activity in your Online Account History.
  9. If you need to talk to someone about problem gambling then Contact our customer service team or a problem gambling support service.

• Deposit Limits
• We encourage you to set a deposit limit to manage the amount of money that you can deposit into your account. Limits can be set for a 24 hour, 7 day or 30 day period and cannot be overridden.
• You can decrease your deposit limits at any time and this will be applied immediately.
• Before increasing your deposit limits carefully consider if you can afford to do so. Never decide to increase your limit because you have lost money and think that you will win it back by gambling more. If you wish to increase a limit you will need to wait 24 hours before we action your request and then return to our site to confirm that you still want to increase it.
• You can set, amend and confirm your deposit limits in the Responsible Gambling Controls section of Members by choosing Deposit Limits.
• Reality Checks
• To help you manage the amount of time you spend playing at TONY99, you can set up a Reality Check alert on your account. Once set, a pop-up alert will be displayed as a reminder that you have been logged into your account for the specified period of time (excludes Poker game play).
• If you wish to receive the alerts more often any changes will be applied straight away, but if you wish to receive the alerts less often you will need to wait 24 hours before this is applied.
• You can set or amend your Reality Check in the Responsible Gambling Controls section of Members by choosing Reality Checks.
• Online Account History
• To enable you to keep track of your activity, you can access a history of your transactions, deposits and withdrawals in our Members area and your balance is always visible in the top right corner of the page when logged in to TONY99.
• You can access your online account history by going to Services then selecting History when logged into your account.

• Whilst the vast majority of our customers enjoy gambling in a safe and responsible manner, for a small number of people gambling can have a harmful impact.
• Answering the self-assessment below will help you consider whether you have a problem:
  1. Do you gamble to escape from a boring or unhappy life?
  2. When gambling and you run out of money, do you feel lost and in despair and need to gamble again as soon as possible?
  3. Do you gamble until your last penny is gone, even the fare home or the cost of a cup of tea?
  4. Have you ever lied to cover up the amount of money or time you have spent gambling?
  5. Have you lost interest in your family, friends or hobbies because of your gambling?
  6. After losing, do you feel you must try and win back your losses as soon as possible?
  7. Do arguments, frustrations or disappointments make you want to gamble?
  8. Do you feel depressed or even suicidal because of your gambling?
• The more you answer ‘yes’ to these questions, the more likely you are to have a gambling problem. If you have answered ‘yes’ we recommend that you speak to someone about your answers, Contact our customer service team or a problem gambling support service.

• It is against the law for those under the age of 18 to gamble and TONY99 takes its responsibility to prevent underage gambling very seriously. We carry out age verification checks on all customers and ask for documentary proof of age where checks are inconclusive.
• The accounts of anyone under the age of 18 found to be gambling with TONY99 will be closed and any winnings will be forfeited.
• If you suspect that someone under the age of 18 is gambling with TONY99 please Contact Us to report this.

• Deposit Limits
• We encourage you to set a deposit limit to manage the amount of money that you can deposit into your account. Limits can be set for a 24 hour, 7 day or 30 day period and cannot be overridden.
• You can decrease your deposit limits at any time and this will be applied immediately.
• Before increasing your deposit limits carefully consider if you can afford to do so. Never decide to increase your limit because you have lost money and think that you will win it back by gambling more. If you wish to increase a limit you will need to wait 24 hours before we action your request and then return to our site to confirm that you still want to increase it.
• You can set, amend and confirm your deposit limits in the Responsible Gambling Controls section of Members by choosing Deposit Limits.

To help you manage the amount of time you spend playing at TONY99, you can set up a Reality Check alert on your account. Once set, a pop-up alert will be displayed as a reminder that you have been logged into your account for the specified period of time (excludes Poker game play).

If you wish to receive the alerts more often any changes will be applied straight away, but if you wish to receive the alerts less often you will need to wait 24 hours before this is applied.

You can set or amend your Reality Check in the Responsible Gambling Controls section of Members by choosing Reality Checks.

To enable you to keep track of your activity, you can access a history of your transactions, deposits and withdrawals in our Members area and your balance is always visible in the top right corner of the page when logged in to TONY99.

You can access your online account history by going to Services then selecting History when logged into your account.

• Whilst the vast majority of our customers enjoy gambling in a safe and responsible manner, for a small number of people gambling can have a harmful impact.
• Answering the self-assessment below will help you consider whether you have a problem:
  1. Do you gamble to escape from a boring or unhappy life?
  2. When gambling and you run out of money, do you feel lost and in despair and need to gamble again as soon as possible?
  3. Do you gamble until your last penny is gone, even the fare home or the cost of a cup of tea?
  4. Have you ever lied to cover up the amount of money or time you have spent gambling?
  5. Have you lost interest in your family, friends or hobbies because of your gambling?
  6. After losing, do you feel you must try and win back your losses as soon as possible?
  7. Do arguments, frustrations or disappointments make you want to gamble?
  8. Do you feel depressed or even suicidal because of your gambling?
• The more you answer ‘yes’ to these questions, the more likely you are to have a gambling problem. If you have answered ‘yes’ we recommend that you speak to someone about your answers, Contact our customer service team or a problem gambling support service.

• Customers experiencing gambling problems and others affected by problem gambling should seek help. The following organisations are available to provide free and confidential advice on matters of problem gambling.
• Gambling Therapy offer online support to non-UK residents addicted to gambling and those who show problematic gambling behaviour. Further information can be found at www.gamblingtherapy.org.
• Gamblers Anonymous provide confidential telephone support and face-to-face counselling to anyone who is affected by problem gambling. Gamblers Anonymous can be contacted on (626) 960-3500 or at www.gamblersanonymous.org/ga.

• It is against the law for those under the age of 18 to gamble and TONY99 takes its responsibility to prevent underage gambling very seriously. We carry out age verification checks on all customers and ask for documentary proof of age where checks are inconclusive.
• The accounts of anyone under the age of 18 found to be gambling with TONY99 will be closed and any winnings will be forfeited.
• If you suspect that someone under the age of 18 is gambling with TONY99 please Contact Us to report this.

• There are a number of third party applications that you can use to monitor or restrict access to the internet:
  1. Net Nanny (www.netnanny.com): General blocking software that protects children from inappropriate web content. Also available on iOS and Android devices.
  2. CYBERsitter (www.cybersitter.com): Filtering software allowing parents to choose their own sites to block.
  3. Betfilter (www.betfilter.com): Specific blocking software for gambling websites. Also available for Android devices.
  4. GamBlock (www.gamblock.com): Specific blocking software for gambling websites. Also available for Android devices.
  5. You may also want to familiarise yourself with the built-in parental controls on your mobile, tablet, PC or TV.
  6. There are also support services available to provide free and confidential advice on problem gambling issues.